Xealty Privacy Policy

Xealty may collect account information, contact details, phone verification information, property report inputs, client records, Property Room responses, usage activity, and device or technical information needed to operate the service.

We collect information you provide directly, information created as you use Xealty, and limited technical information from your device or browser.

When you create or access a Xealty account, we may collect your name, email address, password authentication details handled by our authentication provider, brokerage name, and account status.

Passwords are not stored by Xealty in plain text. Authentication is handled through secure third-party infrastructure.

Xealty may require mobile phone verification before activating trial access or protected workspace features.

Phone numbers may be normalized and used to prevent repeated free trial abuse. Where practical, Xealty stores a hashed phone value for trial eligibility checks.

I agree to receive account verification and security text messages from Xealty.

During onboarding, Xealty asks users to expressly agree to receive account verification and security text messages before any authentication SMS is sent.

Xealty records SMS consent, consent timestamp, and consent version for account security and compliance evidence.

SMS is only for account verification and security. Xealty does not send marketing or promotional SMS through this consent.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase.

Xealty may process property addresses, generated report details, saved reports, client names, client contact placeholders or details, notes, follow-up reminders, viewed properties, and related workflow data.

Client-facing reports are intended to exclude internal notes, internal system metadata, provider credentials, cache status, and private operational details.

When someone opens or submits a Property Room QR link without a Xealty account, we may collect the information they enter, including name, phone number, email address, brokerage, responder type, showing feedback, offer intent, notes, and related room activity details.

We use this information to deliver the response to the listing agent or room owner, associate the response with the correct Property Room, support follow-up, reduce duplicate room records, and help the responder return to update feedback or intent.

Xealty may contact Property Room responders by email or text about the room, their submitted response, account connection, app access, or Xealty services where permitted by law and consent settings. Message and data rates may apply for texts. Marketing messages are sent only where permitted, and opt-out choices are honored.

We use information to provide Xealty, generate reports, manage access, support client, lead, and Property Room workflows, protect against abuse, improve reliability, and communicate important service information by email, text, or in-app messages where appropriate.

We do not sell personal information.

For privacy questions, contact us at support@xealty.org.